Remote Chat Support Jobs – Chat Support Specialist, Givebutter (Remote, Philippines)

Job Description

Among the latest remote chat support jobs, Givebutter — a US fundraising-software company — is hiring a remote Chat Support Specialist in the Philippines at PHP 550 per hour. This permanent, full-time role is employed through Deel with a tentative start date of 16 November 2026; live chat makes up most of the workload.

What You'll Do:
- Resolve user questions via live chat and email
- Investigate product problems and explain features
- Manage several simultaneous chat conversations
- Follow up until each issue is fully settled
- Exercise independent judgement in a fast-moving support queue

Responsibilities

- Resolve user questions via live chat and email
- Investigate product problems and explain features
- Manage several simultaneous chat conversations
- Follow up until each issue is fully settled
- Exercise independent judgement in a fast-moving support queue

Requirements

- At least 5 years of tech-industry live-chat support experience
- Minimum 2 years of remote-work experience
- Strong written English and simultaneous-chat handling skills
- Philippine citizenship required
- Stable internet connection; company technology supplied